Because not everything can be solved over the phone we started using Teamviewer – the All-In-One Solution for Remote Access and Support over the Internet. This considerably shortens the time and costs for resolving problems as our support team can quickly connect to your computer remotely and fix the error as if they were sitting in your office. The application is safe to use as only the people you shared your unique ID and password can connect to your computer.
TeamviewerMac
After download and installation, start up the app and convey the ID and Password to our support team when requested.
Teamviewer for Windows
After download and installation, start up the app and convey the ID and Password to our support team when requested.



